Privacy Policy
Introduction
Blue Heron supports website users and their privacy. This Privacy Policy shares more about how we do (and do not) collect information from our users.
Data Collection & Storage
Blue Heron receives, collects, and stores the personal information you enter on our website (blueheron.org) and our AudienceView ticketing & donation platform, including but not limited to: names, emails, passwords, addresses, phone numbers, payment details (including credit card information), purchase history, donation history, comments, and feedback.
In collecting such information, our intent is only to process whatever request or transaction you are making, provide excellent customer service, and to be able to contact you if we have questions. We also compile aggregated statistical data about our website usage and patrons, which we use to improve our services. We do not share, exchange, or sell your information to third parties.
Communication
We may contact you to troubleshoot problems with your account, send surveys or questionnaires, solicit donations to further the mission and programming of our organization, and announce upcoming concerts and events. For these purposes, we may contact you via email, telephone, text message, and postal mail. By purchasing tickets, making a donation, or opting in to our newsletter, you agree to receive emails from Blue Heron. You may unsubscribe from our email list at any time.
Third Parties
Our website is hosted by DreamHost. For more information on how they treat “users-of-user” data, please see DreamHost’s privacy policy.
Ticketing and donations are powered by AudienceView. Please see AudienceView’s privacy policy for information on how they collect, store, and use customer data and process financial transactions.
Use of Cookies
Blue Heron’s website uses essential cookies to improve the user experience. Most web browsers allow you to control cookies, including whether or not you accept them, and how to delete them. Turning off cookies in your web browser will not negatively impact the functionality of our site.
Blue Heron analyzes visitors’ browsing behavior using Google Analytics. As part of this process, we collect certain information about IP addresses, page response times, lengths of visits, time of visits, page interaction information, browser type, and methods used to browse away from the page, in order to help measure the number of visitors to different sections of the site, diagnose and correct errors, and improve the website’s functionality. Google Analytics is subject to a separate privacy policy, maintained by Google. For more information, visit Google Analytics.
Policy Updates
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting to this website.
Questions
If you have any questions about this Privacy Policy, please contact us at office@blueheron.org or send mail to: Blue Heron, 950 Watertown St. Suite 8, Newton, MA 02456